We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Fully corresponds to the description. The store quickly sent the order. The parcel reached for 2 weeks. The track was tracked throughout. I bought it for my mother, i hope that she will like this present.
The order reached cheboksary in 3 weeks. The bag is very good. I'm happy with the purchase
The product corresponds to the description. The bag is roomy, many compartments. Thanks to the store.
Good product, fast shipping, good store thanks.
thanks a lot.
The bag is very soft and beautiful. Came very quickly
The product is excellent. I order the second time, it came very quickly 17 days before krasnoyarsk. The store is well done!!! The order was sent in less than 10 hours after placing the order. The seller recommend, responsive and sociable.
Thank you!!! Excellent!!! Super bag!!!
Thank you very much, the handbag is beautiful, comfortable, roomy, not big and not small, just right and delivery on time, thanks to the store, i recommend)
All as in the description. I recommend. Thanks to the store. Delivery 3 weeks in the village of rosiya.
The goods arrived quickly, the packaging is excellent, the eggs, I recommend the store, I recommend the store.
The product is good and arrived well I recommend buying
As in the photo I am satisfied Thank you
Bought a product and received another model in place. Unsatisfied by lack of respect for the Customer…
Great product very good, pure leather
Bag as in the picture, super. I like it. Thanks to the store. I will order more.
Excellent store, fast delivery, I recommend
The bag is not big, but comfortable and beautiful.
Handbag really liked. Came within the specified time frame. I'm happy. Thank you very much
I liked the bag. The skin is soft, pleasant. All the lines are very smooth, everything is very beautiful. A small minus-the form does not hold, i do not fundamentally. The others are very happy
Very good handbag, took for mom-she is delighted. Thank you store
A small, but the presence of a large number of offices overlaps this minus. I'm a little uncomfortable that lightning is not on each compartment, a separate zipper on the middle compartment, and then common on three compartments, maybe it's a habit.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!