We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
She is beautiful Had given a mistake in tracking, but arrived today and is wonderful
Thank you very pretty
Great super cool and very comfortable. I'm coming very fast.
It took 20 days to arrive. Looks good!
My wife was fascinated with the product, meets the offer. It is recommended 100%.
Lndisima. Now to check if it's waterproof
Nice backpack arrived in good condition, identical to the one in the photo. The only problem is it takes too long to get there.
very good buy, highly recommended
Beautiful the backpack and is equal to the photos, but very delayed to take to the destination
beautiful, not sure about resistance, my wife loves it.
The backpack is beautiful, excellent! Delivered directly to the house
It seems small but it fits many things!
The goods were tracked, 20 days to irk. obl, in general, the backpack is interesting, but do not really like shiny straps ..
Delivery to the door sdecom. The backpack itself is medium-sized with a lot of pockets, which is very convenient. The material is leatherette, due to which, the backpack is very light. For such a price is quite suitable for everyday use. In general: satisfied. Thank you.
I really like it, better than the picture
My wife liked the backpack) the courier delivered to the door.
The product fully corresponds to the description and photo. Artificial leather, but not very thin. Time will show how practical :) delivery within two weeks
Fast shipping,, looks like the picture!
Super backpack, delivery sdec, roomy, seams clear
Excellent backpack, came to perm for 2 weeks. Roomy, soft, cute. Purchase satisfied.
very nice bag... the only minus was that there is a small hole in one pocket.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!