We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Super bag! Fast delivery, the accessories are excellent, many pockets, color as desired. I recommend the store! Thank you very much.
Very cool purchase. IS and handbag and backpack. Polecem.
Good product. Nice product but came to Istanbul in 40 days.
Perfectly packed. Color as shown. Looks great! I recommend!
Wonderful bag. I took myself. And i also ordered my mother. Mom is delighted.
Backpack cool! At the expense of genuine leather there are doubts, rather, impeccable eco leather. The hardware is very good, noble, i do not like it when it is gold... It's great here. The only thing that rattles the rings, their four, where the straps are attached, large... The store put a hair rubber as a gift! Thank you, very cute))) came the backpack for 11 days! I didn't expect that speed!
Super, excellent, soft, roomy. I recommend. The truth is the feeling that they carried in it a dead mermaid :)
This is my second order from this store. And again i was satisfied with the backpack.
Good wallet. I liked it.
Thank you very much. Bag super. I didn't expect her to be cool.
Thousand Stars. Like the backpack. Arrived in much less time. I Am very satisfied.
Very, very cool backpack!!! Soft, neatly stitched, the color of noble bronze as in the photo. Packed mega neatly and packed in a red duster handbag. All zippers work, the top clasp too. The store put the rubber as a gift. I ordered the 31st, it was 2 weeks. Many thanks to the seller.
Excellent backpack, large enough and roomy. The parcel came in 10 days.
Two weeks in moscow. My daughter is happy, even very))
Bag really liked, corresponds to the description
Delivery speed is just space!!!!
Great backpack. Soft leather, juicy color, full pockets, straps are reinforced with slings. Very capacious, but at the same time quite a lady's bag. Came very quickly. I'm very happy. Great backpack. Soft leather, juicy color, full of pockets, straps reinforced with a sling. Very spacious, but at the same time quite ladies' handbag. Came very quickly. I am very pleased.
am very happy with de bag, fast ship, thanks dear store
Everything is super .. i advise everyone
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!