We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
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The bag is good, but not leather, the touch is pleasant soft. The track is tracked, went for a long time, but it is the fault of our post, even had to write a letter to the customs and remind how much legislation they should process parcels.
thank you store
It is not as large as I expected. I received bag in 2 weeks.
Wife said class
Love this bag. It is a little more orange-brown but I am so pleased I will be buying another one.
Not leather, what a pity is, but a very nice bag and for that money, top!
Bag is super. Very fast delivery. Color Wonderful. Recommend;)
Mom liked the handbag! I ordered her for her birthday! A little late! It's okay! She's happy! The store is responsive! I recommend!
Its great i love it thank you ....
My girlfriend is satisfy. fast shipping to Europe (2 weeks). You can watch video in youtube chanel TV Akyla (logo Shark).
It looks really good.
Fast on delivery recommended
The purse is exatly like on picture, delivery to Ukraine is around three weeks.
I love this bag! The bag is a soft, supple vegan leather that can stand on its own after a few days use. It’s gorgeous. I got the cognac and the color is exactly as pictured and it came very quickly. I would buy again in a heartbeat!
Great item! Fast shipping to CA, USA.
The bag is normal, it was a month
recomended this product, very good :) thank you
great
i love it
Perfect! Arrived well ahead of schedule. All right
Beautiful and like a picture
After my bag broke I was looking for something that I would receive quickly but that I would also like. After placing the order I was quite worried that it would take a long time for the bag to arrive, but I was pleasantly surprised when I received my order only after 11 days of placing it. The bag is as described, big and practical to fit everything you need. There were just a couple of loose threads but that's about it. I highly recommend it and I would definitely by again from this store.
It´s beautiful.
Quick and with a good finish
Handbag is very pretty, I am satisfied with purchase, pack came in 11 days shock