We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The only negative that for such money the bag could fill, so that the form does not lose, the edges are all crumpled
Super bag. Delivery mega fast, only a week to lipetsk. The courier brought right home. I recommend to buy.
The bag is just super!!!! The store is well done!!! The bag was well packed, the delivery time is several days.
The bag itself is beautiful, but i got not neatly sewn, the threads inside on the seams stick out, the zipper on the inner pockets is sewn inaccurately, you can say rough, stick out on both sides of the thread, in general, i was fascinated by this store with this bag, before that i bought another i was delighted with it
Chic bag! Definitely recommend
Nice and fast
The bag is excellent the same as in the picture, i recommend the product, thank you
love this bag!!
Good product. Took about 4 weeks to deliver. Thanks store
Very good and the same in Pic I like it
The bag is super, the store put a gift, the second handbag for things, the keychain was present, very much like, the delivery is fast, the seller umnichka, thank you very much, i recommend everyone))
The bag is beautiful, thank you, that's only in the advertising on the bag there is a cover, and i do not have it
This is already my 3 Times I diesss Bags model have ordered, in different Colors. I am a Fan of this bag!!! Ultra Fast E Delivery, I was very surprised. Thank You Sellers!!!!
The bag is beautiful, roomy, delivery is fast, thank you, i recommend
Ombre looks very nice. The cut out motif is also very nice, just like the pictures. The handles are not very long and there are no extra length to wear across body.
Mom really liked it) all as in the description! The order came in two weeks!
I really liked the bag-an excellent purchase for the summer. Looks-super. Shipping fast! Recommend store
thank you very much, i am very satisfied
But if it was with his wallet, it would be better
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!