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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
It's okay.
Shipping less than 2 weeks until everything suits
The backpack came quickly, about 20 days. I am very pleased with the order. Sewn neatly, all zippers work well, pockets are both inside and outside, this is a big plus. The backpack is roomy, but does not look great, looks neat. The color is very beautiful, nice eye noble gray color. The store put a keychain-mickey as a gift. The backpack was well packed in several bags, inside the backpack itself was a pillow with air, that would not crumple.
The backpack is good, but only the lining was dirty, and the rest corresponds, it costs its money.
Perfect like the original picture
It came very quickly-a week
Backpack is really pretty, everything is like in the description, i love it, shipping was very fast - /+ 1.5 week
Very satisfied
Good afternoon!! To my surprise, the backpack corresponds to its appearance and description, stitched very well, the threads do not stick out, well packed and do not remember. Ordered was 13.05.19 delivered by courier 06.06.19. Seller recommend.
The goods are very good. Very well keeps the shape. External pockets are very roomy. Back fits phone
Ferocious constipation but looks perfect
All the same! I'm just delighted, worth my money. Let's see how it will be in the sock.
Cool city backpack! Made neatly, without defects. The size is perfect-roomy, but it does not look great. Delivery to belarus is very fast, 2,5 weeks.
Tovar mozno bilo otsleditj. Xoro6o upakovanno. Prodavec polozil podarok-brelok.
It's the same as the d is crypt, thank you.
Thank you to the store, very quickly received, and very satisfied with the goods
Graži, geros kokybės, outlet supakuota, Plius dovanėle
Very nice and fast delivery. Thanks to store
Very cool! All as in the description. During transportation is not damaged
Very cool! To voronezh 2 weeks
I join the enthusiastic reviews! Great thing! Only when transporting me cut the bottom something sharp and attached the act of damage to the packaging. Bastards, ruined such a thing. Of course i will wear, the benefit from the bottom is not visible. Soft to the touch, juicy red color, beautiful grain "skin". Beautiful accessories, not rustling lining in peas. Inside 3 pockets (1 with a zipper). And the gift put and attention to detail can not but conquer the heart of the buyer. Super!
As always chic. Very securely packed. The fittings are serviceable. Seller advise)
Nice handbag, just like on the pictures. Fast delivery. I am satisfied, thank you.
Drove to yekaterinburg for 12 days. Very cool and roomy. "Skin" chic, looks great. Roomy and comfortable. 10 points
Backpack as in the photo, all at the height, the store recommend))))) packed was powerful)))))