We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
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Very simple just what you need
I really liked handbags, just like in the photo, thank you very much, feedback and unpacking in my instagram @ amina. showroom
came quickly
Exactly as described. Excellent value. Nice gift scarf!
If it's ok value price, i thought it was better
Pas trop mal!
A beautiful bag, came in time, packed was good, everything is clean, whole + ribbon included) thanks!
It's accurate to the photo. It also comes with gift tape. I'm very happy with the purchase. Very cute the bag and spacious, i arrive faster than i thought, only it took me a while to go to the post office for the. But the order arrived quickly.
Very nice, i like it! And thank you for present ☺️
The bag is chic. It looks very expensive, odorless, without flaws. Straightened up for the day, i wear the second week, i like everything.
Very beautiful and comfortable, highly recommend
Good product
I take already 3 or 4 bags, really like, durable, universal. Super!
09.04 paid, 09.05 received. Track tracked. Excellent inexpensive summer bag. It seemed a flimsy button, let's see in the case and add a tip. Purchase satisfied. Seller thanks!!!
Very fast shipping. Handbag pretty pakowna. Give Christmas less for ubrudzenie hope you zejdzie
As in the description, delivery to the threshold of the sdec, all super, thank you. Gift ribbon
Delivery a little more than a month, the courier brought to work
Delivery by courier. The second such bag
Bag super!!! Very beautiful look photo, more and add nothing! Waiting for summer! The material is strong, the handles are sewn well, it seems durable. I chose according to reviews. It will fit all that a lady needs, and ladies need everything!:)) i think this bag will withstand everything!
Satisfied
Shipping fast, for such a price bag is normal
Great bag. They brought sdek home. I recommend!
Is the second time i buy this item. I have now the blue and burgundy color. i'm happy with the purchase and the rapidity of receiving it.
I take the second one. Like it! The only thing that black a little with a tint blue in the sun. I wanted to show, but the photo does not transmit
It’s more stubbier than I thought but the treads are tough and the bag looks good