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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Good handbag, i liked it. Delivery is 2 weeks. The only negative is packaging. I came without a vacuum bag, so it does not hold the shape.
Good
Cool bag
The bag came for 2 weeks before ufa. The product corresponds to the description, even more than. The store is excellent, answered the messages.
good
Very nice
Thank you, i'm very happy.
Very fast shipping for what Thank you stores, bag is przepiękna, thank you, sure I will buy more
Description oczekiwaniami compliant. Shipping without reservations.
Its money is definitely worth it! The bag was not immediately liked, although it was packed very well, slightly wrinkled at the base. after how many days straightened. The size is large enough, climbed an umbrella, a purse, a bottle of water and other small things)) it is light, with comfortable handles. The accessories look reliable, although i worry about the button inside, i try not to pull much. The store quickly sent, came weeks for 3, tracked. The color resembles a rich foliage.
Cool bag, fast delivery. Thank you for the gift keychain.
Everything got intact. To st. petersburg 13 days. The parcel was tracked all the way. The bag is small. Everything got intact. To st. petersburg 13 days. The package was tracked all the way. Small bag.
For the money a nice bag. Color and size as expected. Packaged neatly and fast delivery within 2 weeks.
I bought a bag for my mother, she madly liked the model. Thanks to the store for the gift-keychain.
The bag is small, not particularly roomy, soft, pleasant to the touch fastening for belts is not particularly strong, so you can not load the bag especially. Looks beautiful, on the shoulder sits comfortably. In general, purchase, happy, let's see how it will be in the sock.
Shipping less than 2 weeks. The bag is excellent.
super polecam
Cool bag all according to the description. Well packaged. Fast delivery. Recommend both goods and salesman. I will add stainless is my debut on Ali
All as picture, shipping fast
Very nice delighted with my purchase delivery times quite long however
Super bag .. I recommend
super
The bag came in 10 days!!! very satisfied with the purchase. Thank you!
The bag is super, excellent. All as in the store's description
Well packed. Without damage. Cool. Recommend store