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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
All as in the pictures, the truth does not eat a lot of back pocket, but it's still very cool!
The bag is normal, small, there is a pocket on the inside. For me 2 small minuses: the straps are long and do not look very neat when tightened; the back pocket does not work very well lightning. Came quickly, in general everyone is happy.
Good bag
The parcel came pretty quickly, the goods are normal. But expected that it would be great. Still very nice that the store sent a gift)
Came quickly, all as in the description
It looks like the picture by it’s kinda uglier in real life and the straps are itchy
Very nice and cool handbag) order, will not regret)
It came quickly. The goods are satisfied.
Delivery is fast, everything was tracked. The bag is very beautiful, the zippers are good, two compartments. The only thing-the strap is not very beautiful, but it's not so important. And as a gift put a cute keychain with minion :)
Everything is fine, small, suitable for the child
amazing
Everything is fine
love it! like in the pictures and comes with a minion keychain. costumer service wrote me when the package was send, nice from them.
Lovely handbag! fast delivery
In 16 days i reached the chelyabinsk region. The bag is good, not to say that roomy, but the necessary things will fit. In principle, i'm happy. Material excellent
Super fast delivery-12 days) thanks
Awesome bag!!! Delivery is very fast. The store put a gift! Thank you!!!
At first glance, everything is fine! Let's see how it will be in the sock
The handbag was quite small, but it's uncritical)
Perfect, thx
Perfectly write, odorless, it came mega quickly! The store even as a gift put a keychain
very very gooooooood!!!! i love it!
Cool bag thanks to the store for the gift bag sewn well threads do not stick out, the bag went somewhere 18-16 days. Everything is fine.
The bag is cool. To estonia delivery for 2 weeks. There was a gift inside.
Pts everything is fine