We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Backpack super! Took the second. The first took 2 years ago, once overloaded and the straps began to break. For convenience and size-perfect. The growth of 180 looks organic. Delivery is fast. Inside the vacuum bag, only this time it was slightly blown off or burst during transportation and the backpack was stuffed.
Very beautiful. And made well
Very beautiful as in the photo with mother of pearl. Came for 2 weeks in latvia
Good backpack fabric at lining thick cotton fabric
Super! Very fast shipment! Thank You
Very cool backpack! And the delivery was late for 3 days (
Arrived quickly. I liked the backpack, volume. Roomy. The color is beautiful. Thanks to the store.
The order came quickly, i'm happy. looks just super, for a long time will it be visible, but in the meantime everything is super. i recommend the store
The backpack is excellent. Rustle pockets, as many write here. So what? Personally, it does not irritate me. and the delivery is very fast. 3 weeks have passed since the order and before receipt in moscow. Definitely, i recommend!
Everything corresponds to the description. Very fast. Thank You
Everything is just like in the description, looks decent for your money) not crumpled, inside the air cushion, delivery is fast. I'm happy
Delivery is fast. Cream color. All locks work. Roomy. We'll check the voemenem by nobility. Lining fabric. All seams are stitched. I'll comment.
Backpack doszedł very fast in 7dni. Is well made, zipper up not zacina, no odors. Highly recommend.
A little thread inside the backpack. And so, in principle, everything arranged.
Backpack super! thanks to the store))
The backpack is excellent. Inside with a inflated package came. Smooth and not crumpled. Color awesome. The lines are even, everything is stitched. came surprisingly quickly. I recommend.
Nemnogo yarn TorChat, no vobshem I dovoljno
Chic bag, it is milky color, looks expensive.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!