We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Beautiful and roomy handbag! Came with small creases, but it's not critical!
Looks solid, thought it's was brighter but I like it
The bag is really beautiful, though the colour is a bit different. Delivery to Lithuania 2 weeks.
Handbag is very good! Mom liked it!) and i liked that the delivery is fast! Spb reached 1,5 weeks
Thanks for a quite bag & quick delivery!
The bag is roomy, but does not look cumbersome. The store sent her lightning fast. Delivered too very quickly. For this five stars. But the bag came still a little wrinkled. Something was managed to be straightened with hot air from the hair dryer. So i put four stars for the bag itself.
Very nice bag
The bag is super. Love it. The delivery time to Bulgaria super fast. Recomend.
Very small bag. The photo looks more than in life.
Everything is super, the product matches
Nice Bag... But zip is not as same as pic u posted and came for me that front tassel black for pink bag
Beautiful bag beautifully finished. .. Color uniform accessories packaged separately… and a small tribute from the store with a card thanksgiving.. thanks
Excellent bag, not too big and roomy, color is excellent, purple-brown
Loved the bag. Beautiful as pictured. Thank You.
Nice bag, arrived in time.
Great bag. I'm very pleased that the lining is made of a dense cloth. The color is just like on the picture. There was a little gift in the package. Soon I will order another color.
The bag came for 16 days in rostov-on-don, fully corresponds to the description. The track was fully tracked all the way. The order is happy, but if a little (cm by 10) more-it would be the most
Excellent bag, small and small, roomy, inside was nested inflatable pillow, so that the bag does not crumple. Delivered intact, thanks to the store!
Fast shipping, good bag
All as in the photo. Cute bag, shoulder straps included. There are doubts about the durability of the material, but this time will show.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!