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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Good handbag
Handbag came very quickly i liked, the store bolshaya thank you, the handbag came intact and the seller put the inflatable bag in the handbag i recommend once again thank you very much
I'm very satisfied
Gut
so beautiful
like picture, came fast, little dent on one side but nothing serios, good purse, recommend.
Very pretty
I liked the bag, compact and nothing superfluous! It was well packed, i was afraid that the crumpled will come, but no, everything is fine.) the store put a white hair band as a gift! Мелоч, but nice, few now from the sellers of ally puts gifts)
Sides future creased. Wrong secured in transportation.
It’s was to small than on the picture but it’s very good.
Lovely bag, just what I need for my holiday! Thank you! Left a lovely note inside also! Would recommend, bag is small but smart and sleek!!
It's a very good bag. Thank you
I love the my bag
Bag in good condition, inside was an inflatable bag. As a gift the store put an elastic band
fantastic product, I give the store 5******I recommend the seller
A good budget bag, a little stinks, when transporting slightly wrinkled corners, but in the sun hung and everything leveled, small but roomy, came quickly.
Very nice and thanks x the gift
thank you
I love this bag so much but the problem is that the bag is so small I mean too small is like a kids bag.
The bag is very cute!!, i like it very much, i had always bought big bags but this one is super comfortable and fits everything you need to carry in a bag thanks to the store
Bag cool all as described here, as a gift put an elastic band for hair delivery fast! Packed perfectly!!! I recommend
Soo cute! This bag is stitched well, and seems very sturdy, and in perfect condition I like the middle zipper for change and important things. It's a very good size, as pictured, I can fit my sunglasses case, keys, wallet and phone and still have ample room, without having the bag be too big either. The package sent to Canada Post with no problems or delays. I'm pretty happy with this bag!
Very pretty, thank you very much
Came in time, at first glance the bag is excellent, no damage, (on the pictures it seems more than in fact) let's see how it will be in the sock .. in general i'm satisfied. Thank you very much
The bag is cool. i liked it very much. everything is decent.