We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The backpack came quickly. Tracked. Locks work, there are places where threads stick out. Pretty thin material. Thanks to the store for the gift.
Backpack as the description looks. what i wanted. not small and not large, medium backpack. straps regerize, large pocket in the middle, you can put everything and not expensive. i'm very happy.
The goods came quickly. Seller thanks
The backpack is quite cute. To the touch, though, like a oilcloth. At first sight is not very strong, but i do not need anything special heavy in it. I hope the season will survive. Shipping is very fast, tracked.
Very nice bag. At the right size.
Super handbag. Looks great, especially for such money. Thanks to the store, the goods came very quickly. To england 9 days!!!
Delivery to omsk in 17 days. Good backpack, neat. Leatherette tonyusenky, but for 400 rubles just chic. I go with pleasure, i really like it. I recommend
This bag is fantastic! The store was very kind. It also arrived earlier.
Backpack came very fast in 2 weeks. Everything is OK. Nice, white, small. Although myślałam that straps will be a little longer.
Delivery to kursk region 3 weeks, the backpack is very cute, saturated color, but small, i expected more, but nothing, all locks work, in the backpack of the 2nd department, small and basic, mostly there are still small feeders
It's okay, thank you.
Great backpack! I liked it very much)
A good backpack, the seams are even odorless, ordered to take with you to the south, the most
Super fast 2 weeks
Small, quite childish, for a child 6-7 years old
Backpack liked, the store always communicated, reported where the goods, the purchase is satisfied, came quickly.
Sent quickly, the store is sociable and friendly, the backpack is small, the threads do not stick out, the straps are adjustable, odorless. In general, everything is fine)))
A good backpack for a teenage girl. Very satisfied with the bright color and convenience
The product is happy especially as everything was quickly delivered))) thanks
Everything is super. Delivery 20 days to krasnodar region
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!