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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Good bag, thanks to the store, the goods are satisfied
The bag came quickly, ordered 22/06, received 15/07 in the arkhangelsk region. the track was tracked. in the bag the store put an inflatable bag, so as not to crumple. the picture looks a little wrong, in general the product was satisfied.
Nice item, quite quick shipping
ok
Very beautiful and good size
As beautiful as picture... Medium measurement….
As described very fast delivery
Exactly like the picture 5 stars Thank you store
Looks good, hope it will last. I had my previous handbag for three years.
Came crumpled, but very good! Girls ask-where i bought
It's straight Gift Birthday!!!!
joli sac
Good
Good bag.
is good
Well received and satisfied
Excellent recommend it
Very beautiful bag as in the photo super. Thank you.
Ordered 07.04 came to volgograd 05.05. The bag really liked. Corresponds to the description and photo.
Excellent, bag, not big and not small. Pretty!!! The handles are wrinkled, but when you carry not visible. Inside the package is inflatable so the bag is smooth. Thank you for the goods. 5 +.
My mother loves it. I got the dark blue one, and I think it's a little bit darker than in the picture. But it still looks like blue so it's fine
fast shipping
Handbag good came quickly and store recommend
The product corresponds to the description. Came quickly.
In perfect condition! The seams are great, super happy! Shipping very fast. Congratulations to the store. Thank you!