We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Backpack cool, came quickly, the store put a small gift, very nice :) i recommend ..
Nice backpack. The material is pleasant, sewn well. Delivery is fast.
Backpack corresponds to the description, came on time. Was well packed, the details are well sewn, in some places threads stick out, but for me it's not a problem.
All OK. Cool Material
The briefcase is good enough, only the color is a little dim, rather than in the photos, but so i'm happy, came pretty quickly
Everything is fine. It came very quickly. Backpack corresponds to the description and photo. Threads do not stick out, the seams are even. I never regretted that i ordered it from this store.
Daughter is happy
Justified all my expectations!! One love forever!
Everything about super and came quickly. The truth is somewhere the threads stick out, but it can be cut off and nothing will dissolve. I recommend.
Thank you for the goods! Fast delivery, to vladivostok reached 8 days from the moment of registration. Thick fabric with double inner layer. Strong firmware straps and locks. Large pockets Plus a gift from the store)
Ordered 4.07 received 24.07 casstovo good, the threads do not stick out, the backpack is voluminous. Prodovets recommend. Everything is fine!
The bag is not very big. Beautiful and comfortable. No lining for the back and so everything is fine. Books of a4 size are placed easily. I really like the bag. Soon to school. And the bag has not yet worn so i do not know about the strength.
Very fast delivery, less than two weeks in volgograd, thank you very much to the store, everything corresponds to the description
The goods came on time, in good condition. My daughter really liked. Pradovtsa recommend, thank you
Perfect! Free shipping really fast.
I advise the store. The backpack is good. My daughter liked it. It took two weeks to saransk.
Excellent. Very fast shipping and good service.
Very nice and neat finished! Blisteringly fast Shiping in Netherlands! My daughter is very satisfied and happy!
Before st. petersburg for 2 weeks. Fully corresponds to the description. I expected that it would be a little more.
Excellent backpack, fully consistent with the description. Very fast delivery-10 days from order, 8 days from shipment. Threads in some places stick out, but this is a minor minus-nothing is dissolved. Outside there are three pockets-two side and one front on the lock. Inside there are several compartments, one large, three smaller and one on the lock. Locks work well, runners ride without obstacles. Excellent backpack for your money!
Came in a large package, some of the threads stick out, otherwise everything is cool. Delivery is very fast; in perm in 12 days
I really liked the backpack! Order!)
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!